Delivery is available within the mainland UK.
Orders received before 12pm Monday to Friday will normally be dispatched the same day. Orders received after 12pm or on a Saturday, Sunday or Public Holiday will be dispatched the next working day. Orders will normally take 1/3 working days to arrive.
• Standard Deliveries are dispatched by APC Carriers.
• Free postage is applicable only to single standard UK orders with a goods value of £99 or more.
• We endeavour to dispatch standard in-stock orders as quickly as possible, and guarantee they will be dispatched within 3 working days.
• Orders should usually arrive next working day working after leaving our distribution centre.
Additional Delivery Information
All delivery timescales are subject to availability.
Your order may be dispatched in more than one parcel and arrive at different times
Working day refers to any day Monday to Friday and excludes weekends and bank holidays
Delivery to the Scottish Highlands, islands and other remote areas may take longer.
Please allow up to 4 days for delivery before you inform us of a missing or lost parcel. APC Carriers do not consider a parcel lost until 4 days have passed and parcels will not be re-sent until this time.
We are proud of the quality of our products and as such, if you find that your products arrive with you in an unsatisfactory condition, please return the unopened products to the returns address below.
JC Catering & Bar Supplies
9 Brinwell Road
We will not be responsible for the cost of postage and packaging to return products. We recommend using a recorded delivery service for returns as we cannot be responsible for products which don’t make it back to us.
Lost or Damaged Parcel
If you have any lost or missing products from your order then please contact us using one of the methods below:
Lost parcels must be reported within 4 working days of the dispatch date. We will not be liable for any loss should you fail to do this.
If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned (within 7 days of the dispatch date) to the returns address.
We will not be liable for any damage if you fail to do this.